Refund policy

At THE ASSTAG, customer satisfaction is our priority.

Returns

Returns are accepted within 7 days of delivery.

Items must be:

  • Unused
  • Unwashed
  • In original packaging
  • With all tags intact

Non-Returnable Items

  • Customized products
  • Used or damaged products
  • Products without original tags

Refunds

Once your returned item is inspected and approved, your refund will be processed within 5–7 business days to your original payment method.

Damaged or Wrong Product

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with photos.

Email:
support@theasstag.com