Refund policy
At THE ASSTAG, customer satisfaction is our priority.
Returns
Returns are accepted within 7 days of delivery.
Items must be:
- Unused
- Unwashed
- In original packaging
- With all tags intact
Non-Returnable Items
- Customized products
- Used or damaged products
- Products without original tags
Refunds
Once your returned item is inspected and approved, your refund will be processed within 5–7 business days to your original payment method.
Damaged or Wrong Product
If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with photos.
Email:
support@theasstag.com